This document dated 19th July 2023 lays out the “Privacy Policy” of the Quote Now Website, Tools, Products and general information. Quote Now manages the information that we collect from you in accordance with all applicable privacy legislation in Australia. The privacy policy document describes how Quote now handles your personal information. By accessing www.quotenow.com.au (the "Site") you accept and agree to the Quote Now terms and conditions agreement, which includes your consent to and authorisation of, the collection, use and disclosure of your personal information in accordance with this Privacy Policy. Note that under Quote Now’s terms and conditions of use, you must not use the Site if you are under 18years old.
1. Collection and Use of Your Personal Information
GENERAL PUBLIC CLIENTS:
QuoteNow provides digital and software program and other online tools to property/building and construction trade-service business owners and alike manager with the aim of improving their workflow and profitability and work-life balance and much more.
Quote Now stores personal information (your name, email and any other contact info you provide) when you register with Quote Now or use any of our products that request information and where you freely provide said information. This may include, but is not limited to your name, address, phone number, contact details, birth date, gender, credit card and account details, occupation and interests. We might also give you the option of providing a photo/image or video to be associated with your Quote Now user ID, a report document or for other uses within the programs you use from Quote Now. If your personal details change, it is your responsibility to update your Quote Now account with those changes, so that we can keep our records complete, accurate and up to date. You are not anonymous to us when you log into the Site or post any content(including tasks, items to be supplied, bids, comments or feedback) on the site or any associated forum. To enable us to improve our existing services and to create new service features, Quote Now may collect, and share with other users and service providers on Quote Now, information about the way you use our services, including (but not limited to) the transactions you enter into on the website, your feedback rating, the comments you post, and the transactions you enter into with our valued affiliate service providers.
Your contact information may also be used for accounting, invoicing and billing purposes, marketing purposes, by third party service providers to Quote Now and to respond to any enquiry you make, in some cases information we collect is transferred overseas. When you contact Quote Now, we may keep a record of the communication(s) between you and Quote Now to help resolve any issues you might have. If other user(s) of the Site already have your user ID (or other information identifying you), and you have chosen to upload a photo or other personal information to your Quote Now account, we may show those user(s) that personal information. In certain circumstances We will use your email address to administer our User Agreement (for example, we may notify you of a breach, or action a request fora Take Down Notice in response to a claim of copyright infringement). If We collect, use or disclose any information from you that is not personal information, but is sensitive information (such as information relating to police checks conducted on users of the Site), then We will seek consent directly from you each time we collect, use or disclose your sensitive information, including for direct marketing purposes. We will not use or disclose your sensitive information for any other purpose unless the purpose is directly related to the primary purpose for which your sensitive information was collected.
2. Cookie sand Anonymous Identifiers
If you have registered on the website or affiliate app (through our app display partner “Open As App (OAA)”, then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the Site, by accessing your information when you sign-in to QuoteNow. QuoteNow may use cookies and anonymous identifiers for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on Quote Now’s user base, and to improveQuote Now’s services. We may also use cookies or anonymous identifiers when you interact with our affiliate service providers (for example, when you integrate your Quote Now account with your Facebook profile). You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with Quote Now’s services), or to indicate when a cookie is being set by Quote Now, the Quote Now Services may not work as intended. You should remember that, while you may still be able to use the Site if your cookies are disabled, ours services may not function properly on your device and you may not be able to take advantage of certain Quote Now features.
3.Protecting and Maintaining Personal Information Your account is protected by a password for your privacy and security. We will take all reasonable steps to protect the information We hold about you from unauthorised access, use and disclosure, however We cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over theInternet will be protected by any form of encryption (encoding software). In light of this, we cannot and do not ensure or warrant the security or privacy of your personal information, including payment and account details. You transmit your personal information to us at your own risk. You are entirely responsible for maintaining the security of your passwords and/or account information.
4.Third Parties
The Site may contain links to third party websites including the networks of our valued affiliate service providers, advertisers, and PayPal or alike payment systems, or make avail able services obtained from third parties, including verification services by third party verification providers. If you follow a link to any of these websites, for instance PayPal payment systems, or use any services obtained from third party service providers via the Site that requires you to provide personal information (including sensitive information if relevant) directly to such third parties (for instance third party verification providers), note that they have their own privacy policies. If you use our Site to link to another site, or use a service obtained from a third-party service provider via the Site, you will be subject to that site's or third party's terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal information on such sites. QuoteNow does not control, and does not accept any responsibility or liability for, the privacy policy of, and use of personal information by, any party other thanQuote Now, including any user of the Site, the operators of any website to which the Site links, or third-party service providers to whom you directly provide your personal information to (including sensitive information if relevant). IfQuote Now is involved in a merger, acquisition or asset sale, we will give affected users of the Site notice before their personal information is transferred to another entity or becomes subject to a different privacy policy. Third-party vendors, including Google, may show Quote Now ads on sites across the Internet. TheQuote Now website and Mobile Apps may make use of the Google Maps API or other similar API tool to assist with location-based information. More information about the Google Maps API and the related privacy policy can be found here http://www.google.com/privacy.html
For the avoidance of doubt, if you use any verification services made available byQuote Now via its Site, that is not performed by Quote Now but a third party verification provider, then any personal information (including sensitive information if relevant) that you provide as required by that third party in order to perform its verification services, will be collected directly by the relevant third party verification provider and will not be collected, handled, stored or otherwise used by Quote Now. Quote Now will only receive your verification status from the third-party verification provider (for example,'granted' or 'not granted' or such other like status) in order to issue any relevant Verification Badge on the Site. The use and handling of personal information (including sensitive information if relevant) remains the responsibility of the third-party verification provider under its own privacy policy.
5.Marketing
When you register on the Site you may be given the opportunity to elect("opt-in") to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers("Marketing Material"), via your Quote Now account, personal e-mail address, post or telephone. If you conclude a transaction on the Site, you may also be given the opportunity to opt- in to receive Marketing Material fromQuote Now and our valued affiliate service providers. Once you opt-in to receive Marketing Material, you may, at any time, opt-out of receiving Marketing Material. To opt-out go to the 'Manage Account' link on theSite, choose 'Settings', then 'Alerts' and update your preferences. You can also click on the "unsubscribe" link in any email containing Marketing Material that We send you, or you can request an opt-out by emailingQuote Now using the contact information provided on the Site or contact@quotenow.com.au
If you no longer consent to receiving Marketing Material then you must opt-out in one of these ways. QuoteNow may contact you as the result of a referral by another user of the Site who has provided us with contact information, such as your name and email address.The use of contact information received in connection with a referral will be governed by this Privacy Policy. You may, at any time, opt-out of Quote Now referral system by emailing Quote Now using the contact information provided on the Site. Marketing Quote Now and third-party vendors, including Google, use first-party cookies(such as the Google Analytics cookie) and third-party cookies (such as theDoubleClick cookie) together to inform, optimise, and serve ads based on someone's past visits to the Quote Now website. Using the Ads Settings in a personal Google account, visitors can opt-out of GoogleAnalytics for Display Advertising and customise Google Display Network ads.
6.Administrative Communications QuoteNow reserves the right to send you administrative and account-related messages that you may not opt-out of. To cease all communications to you from Quote Now you must close down your Quote Now account.
7.Accessing Personal Information We will allow you, at any time, to access, edit, update and/ or delete the personal information that We hold about you, unless:
• We are legally permitted or required to deny you access to, and/ or to retain, the information; or
• you make request(s) that are unreasonably repetitive, require Quote Now to make a disproportionate technical effort (for example, to develop an entirely new system), risk the privacy of others, or would be highly impractical to comply with.
If you wish to access the personal information, we hold about you, or to delete your Quote Now account , you should contact us directly. We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.
8. Privacy Concerns
If you have concerns about how We handle your personal information or require further information, please email Quote Now using the contact form provided on the Site. If you make a formal written complaint in relation to our compliance with this Privacy Policy, we will contact you to follow up on that complaint.Other than material that you voluntarily choose to post on the Site (such asSender postings, bids and comments on other users), the only information about you that We will post publicly is your Quote Now public profile.QuoteNow may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed).
Quote Now will send notification of any such modification to your Quote Now account and/or your registered email address.You should check that account regularly.
quotenow.com.au ACN 627 878 004. (Last Revised 19th July 2023)
All rights reserved. "QuoteNow Pty Ltd" acquires its website, software, programs, courses and digital products under an agreement from a private provider “Mack Thillalem”.
Latest Update: Wednesday 19th July 2023
Glossary of Terms:
1. Quote Now – QUOTE NOW PTY LTD also known as the “Company”
2. Company– Is the legal entity offering products and services to the“Customer”.
3. Customer – Is the legal entity or person using our products and/orservices or purchases our products and/or services.
4. Trade– Customers or people who are qualified and legally licensed andidentify as aTrade professional, skilled in their industry and area of work.
5. We – generally refers to the “Company” and/or the team of staff or management team that are required to implement or execute any work that produces an intended action or result.
***This document is under constant updates as we launch over the next 6 months.If you have any questions or concerns about any of the products or services; feel free to contact management at
contact@quotenow.com.au***
